AI for Tech Teams
Developers, SREs, QA, tech leads, product engineers and the technical writers and support engineers who work beside them
Prerequisites: Module 101 (AI at Work 101) or your platform's 101 module (01 Claude 101, 201 Gemini 101, 301 ChatGPT 101, 401 Copilot 101), and Module 02 (How to Prompt)
Last verified 2026-09-17
Learning objectives
- Write ADRs and reference docs from code, commits and conversation, with what the assistant inferred marked
- Produce code review summaries that point reviewers at risk, without replacing review
- Triage and refine tickets into a consistent shape with acceptance criteria
- Turn an incident timeline into a blameless post-mortem with checkable facts
- Write runbooks that survive being followed at 3am by someone who did not write them
- Draw the line between chat-assisted work and agentic tools, and know which module covers each tool
What's in this module
7 lessons · 5 exercises · ~8 min reading
Starts withThe line this module stays behind~1 minExecutive summary
You will learn the non-agentic developer workflow: the reading-and-writing work around the code that an assistant in a chat does well today, on any platform, without touching your repository. Documentation and ADRs, code review summaries, ticket triage and refinement, incident notes and post-mortems, runbooks. End state is one ADR from a real decision, one review summary from a real diff, one triaged ticket batch, one post-mortem from a real incident timeline, and one runbook that a colleague has followed. After this module you can do this on Claude, Gemini, ChatGPT or Copilot, and say exactly where the agentic coding tools (Claude Code, Codex, Gemini CLI, GitHub Copilot) begin, with the module to go to next.
Sources
- Anthropic, "Claude Code overview", what the agentic tool does and where it runs: https://code.claude.com/docs/en/overview
- OpenAI, "Codex CLI", the terminal agent,
codex execand review commands: https://learn.chatgpt.com/codex/cli - Google, Gemini CLI repository, the open-source terminal agent and its free tier: https://github.com/google-gemini/gemini-cli
- GitHub Docs, "GitHub Copilot documentation", completions, chat, agent mode, the coding agent and PR review: https://docs.github.com/en/copilot
- Anthropic, "Reduce hallucinations", the quote-first and permission-to-say-unknown patterns behind the [INFERRED] and [UNSUPPORTED] markers: https://platform.claude.com/docs/en/test-and-evaluate/strengthen-guardrails/reduce-hallucinations
Prefer the live room?
This module also runs inside our in-person bootcamps and workshops in Copenhagen.
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